Privacy Policy

Privacy Policy

At Food House, we value the trust you place in us and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website, place food orders, make reservations, contact us, or otherwise interact with our services.

1. Personal Data We Collect

We may collect the following information:

- Full name
- Phone number
- Email address
- Delivery or billing address
- Order details and purchase history
- Reservation details
- Technical data such as IP address, browser type, and device information

2. Purposes of Data Processing

We use your personal data for the following purposes:

- To process and fulfill your food orders
- To manage reservations and customer requests
- To communicate order confirmations, delivery status, and service updates
- To improve our menu, website, and customer experience
- To comply with legal and regulatory obligations
- To prevent fraud, misuse, or unauthorized activity

3. Disclosure of Information

We may share your information with trusted third parties only when necessary, including payment gateways, logistics or delivery partners, customer support tools, and website service providers. We do not sell your personal data to third parties.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember user preferences, analyze website usage, and improve performance. You may disable cookies through your browser settings, though some features may not function properly.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, update, restrict, or delete your personal data, and to withdraw consent where applicable.

8. Third-Party Links

Our website may contain links to third-party services or delivery platforms. We are not responsible for the privacy practices of those external websites or services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Food House
Email: info@foodhouse.com
Phone: 058-589-5858
Address: 88 ถนนสุขุมวิท แขวงคลองตัน เขตคลองเตย กรุงเทพมหานคร 10110